Shipping & Returns


1. Delivery via Aust Post within Australia 
2. a. Order one single small jar up to 300g - $7. Express Post - Add $2
    b. Order single large jar, bundle of three small jars or one large and one small jar up to 1kg - $10. Express Post - Add $2.50
    c. Order bundle of three large jars or two bundles of the small jar or anything more than this over 1 kg - $13. Express Post - Add $3
3. Free delivery for orders over $100
4. Free delivery is to a single delivery point only
5. Free delivery does not offer an Express Post option
4. Free delivery within 10kms of Glenorie 2157
5. Easter promotion (free delivery on all Trios) will expire at 11.59pm on Monday the 5th of April 2021. Promotion applies to Trios only with a minimum spend of $24.95


We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.