Shipping
1. Delivery via Aust Post within Australia
2. a. Order one single small jar up to 300g - $10. Express Post - Add $5
b. Order single large jar, bundle of three small jars or one large and one small jar up to 1kg - $12. Express Post - Add $4
c. Order bundle of three large jars or two bundles of the small jar or anything more than this over 1 kg but less than 2.8kg- $12. Express Post - Add $3
3. Free delivery standard delivery for orders over $100
4. Free delivery is to a single delivery point only
5. Free delivery does not offer an Express Post option
4. Free delivery within 10kms of Glenorie 2157
Returns
We have a 30-day return policy, which means if you are not happy with your product for any reason, you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@womenswork.com.au. We will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at hello@womenswork.com.au.
Damages & Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please take images of any damage should we need to raise it with our courier service.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return. You will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.